2,173 written customer reviews of Volcano Express (of 2,580 ratings in total) from Google (4.8/5), Tripadvisor (4.8/5) and GetYourGuide (4.55/5), shown unedited with a link to each original. Five-star reviews first (1,904 of them), newest first; this page shows reviews 2101–2160.
10 min 3D video plus 4th dimension movements with chair not worth 27 euro. Very limited displays outside theatre.
Reply from Volcano Express
Thank you for your feedback. We’re sorry to hear the experience did not fully meet your expectations. The full Volcano Express experience includes not only the main show but also our pre-show exhibition area, featuring 8 information and video screens, interactive displays, educational content, and the InstaCrater experience. The full Volcano Express experience lasts 30-40 minutes exploring the full attraction, and visitors are welcome to stay and enjoy these areas for as long as they wish. It’s possible that some of these elements may have been missed during your visit. We appreciate you taking the time to share your thoughts.
The Volcano Express Team
Having done the ‘Fly over Iceland’ which is the same format, the screen moved too quickly and the show was over too soon and left wanting.
Worse still was having to pay for use of the toilets within the venue.
Reply from Volcano Express
Thank you for your feedback. We’re sorry to hear the experience did not fully meet your expectations. While Volcano Express shares some immersive elements with other attractions, it is designed as a unique journey focused on Iceland’s volcanic activity and recent eruptions.
The full Volcano Express experience, including our interactive pre-show areas, educational content, and InstaCrater, lasts 30 minutes, and guests are welcome to spend as much time there as they wish. We appreciate your comments regarding the pacing and length of the show.
Regarding the toilets, we would like to clarify that the facilities within Harpa Concert Hall are managed independently by the venue and are not operated by Volcano Express.
Thank you for taking the time to share your thoughts.
The Volcano Express Team
Friendly welcome, but 9 minutes of moving video isn't worth the price. A small video exhibit next door had one out of three screens that wasn't working.
Reply from Volcano Express
Merci pour votre retour. 🌋
We’re glad you appreciated the friendly welcome, though we’re sorry the experience did not feel worth the price for you. Volcano Express is designed as more than just the main ride — the full experience also includes the educational pre-show and exhibition areas that provide additional insight into Iceland’s volcanic activity.
We also appreciate you pointing out the issue with one of the screens in the exhibition area. That is absolutely not the experience we aim to provide, and we’ll make sure the issue is checked.
An interesting visual experience but a much too short (9 min) performance for the very steep entry price. Price should maximum be half of what it is. And a small kid pays almost as much (18 euro) as an adult (20 euro). A typical tourist trap.
Reply from Volcano Express
We’re sorry to hear that the experience didn’t fully meet your expectations. 🌋
We truly appreciate your honest feedback regarding the duration and pricing. Volcano Express is designed as a short but highly immersive, multi-sensory journey, and we understand that this may not align with everyone’s expectations of value.
We also take your comments about ticket pricing into account as we continuously review and improve our offering.
We hope to have the opportunity to welcome you again in the future and provide an experience that better meets your expectations.
Warm regards,
Volcano Express Team
Thank you for your support and for taking the time to write a review. We’re delighted that you enjoyed the experience and hope to welcome you again in the future.
The Volcano Express Team
We’re sorry to hear the experience didn’t fully meet your expectations. 🌋 We understand your point about the duration and pricing, and we truly appreciate your honest feedback. Our aim is to deliver a short but highly immersive and memorable experience, though we recognise this may not feel like the right value for everyone.
Staff were excellent, show experience overall was OK, place was clean and tidy. However it missed the mark, only 9min long, it was more of a kids ride than really going into depth about the history and making of Iceland and how it continues to be shaped by mother nature. A bit disappointing for the price we paid, length of show and content of information.
Reply from Volcano Express
Thank you for taking the time to share your feedback.
We’re very pleased to hear you found our team excellent and the venue clean and tidy – that means a great deal to us.
Volcano Express is designed as a short, immersive 4D cinematic experience focused on capturing the power and atmosphere of real eruptions, rather than as an in-depth geological exhibition. We understand that some guests may be looking for a more detailed, museum-style exploration of Iceland’s formation, and we appreciate you sharing your perspective.
Your comments are valuable, and we’re grateful you visited us.
Warm regards,
Volcano Express Team
That’s lovely to hear – we’ll be ready for you!
We’re so pleased you’re already looking forward to your next visit, and we can’t wait to welcome you back on board.
Warm regards,
Volcano Express Team
Nice experience and staff. But I think it’s overrated ! I mean it was a 10 min or so vedio that didn’t match my expectations or the price paid for it. You can see it but if you did not, your not missing a thing
Reply from Volcano Express
Dear Arwa,
Thank you for taking the time to share your honest feedback. We’re pleased to hear that you found the experience enjoyable and that our staff made a positive impression.
We’re sorry to hear that the experience didn’t fully meet your expectations in terms of length and perceived value. The show is designed as a short, immersive introduction rather than a long-form attraction, but we completely understand that this may not align with everyone’s expectations.
Your comments are genuinely appreciated and help us reflect on how we can improve and better communicate what the experience offers. Thank you again for visiting and for sharing your perspective.
The Volcano Express Team
Very nicely done, great visual and sensorial experience but...
Much too short (just 10 minute but even the promised 15), could do more in explaining geology, steam generation etc.
It felt unfinished, more like a trailer to the real show.
Reply from Volcano Express
Dear Sorin,
Thank you very much for your honest review!
We’re really pleased to hear that you enjoyed the visual and sensorial aspects of the experience. We also appreciate your feedback regarding the duration and the desire for deeper geological explanation. This is extremely valuable to us. The experience was designed as an immersive introduction, but we fully understand how it can feel more like a preview for those eager to dive further into the science behind the steam, magma, and geological processes.
Your comments are being taken on board as we continue to develop and refine the show, particularly in terms of length and scientific depth.
The Volcano Express team
It’s a cool experience and well done/thought out but it’s very expensive for what is about an 8 minute show, it cost us £36 for two of us. Worth doing if you have the money - I wouldn’t recommend if you get motion sick though.
Reply from Volcano Express
Thank you for sharing your honest perspective.
We’re glad you found the experience well thought out and engaging, and we understand that value and duration can feel different for each visitor. The motion is an important part of the immersion, so it’s helpful to note that it may not suit everyone. We appreciate you taking the time to share balanced feedback — it really helps others decide if it’s right for them 🌋
Warm regards,
The Volcano Express Team
Es hätte noch etwas „Mehr“ sein dürfen. Ein sehr kurzes Erlebnis, dennoch schön. Zur Geschichte hätten wir gerne noch mehr erfahren.
Reply from Volcano Express
Vielen Dank für Ihr Feedback! 🌋😊 We’re delighted to hear you found the experience enjoyable, even if it felt a bit short. We also understand your wish for “a bit more,” especially when it comes to the story behind Iceland’s volcanic activity. That’s exactly why we’ve included pre-show elements to expand on the history and context — and your feedback helps us continue improving this part of the
Was great. Free with our excursion but €20 for 9mins
Reply from Volcano Express
Dear Stephen,
Thank you, we appreciate your honest review.
Regarding pricing, Iceland is an expensive country in general and Volcano Express price is in line with other premium, short-format cultural and cinematic experiences in Reykjavík, particularly those located in landmark venues such as Harpa. The cost reflects production quality, location, staffing, licensing, and ongoing operational expenses in Iceland.
We are always working to improve the Volcano Express experience and make it longer.
Thank you for sharing your opinion.
Volcano Express Team
Show and activity without much interest.
20 minutes or the images are not superb and the experience is not a success. 20 minutes or the seat moves a little with a more or less warm breath. 20 euros for that no. We made the museum of Perlan which offers in addition to the visit an immersive video much more interesting. And you have the visit plus the ice cave as a bonus. I'm not advising.
Reply from Volcano Express
Thank you for taking the time to share your honest feedback.
We’re sorry to hear that the experience didn’t meet your expectations and that it wasn’t the right fit for you. We understand that Reykjavík offers a variety of immersive attractions, each with a different format, length, and focus, and preferences can vary greatly from one visitor to another.
Volcano Express is designed as a short, high-energy cinematic ride that complements a walk through the city or a visit to Harpa, rather than a full museum-style experience. That said, we genuinely appreciate your comments, as they help us continue to reflect on and improve what we offer. We’re glad you found an experience elsewhere in Reykjavík that suited you better, and we thank you for sharing your perspective.
Warm regards,
The Volcano Express Team
The show and activity were rather uninteresting.
For 20 minutes, the visuals weren't great, and the experience wasn't a success. For 20 minutes, the seat moved slightly, accompanied by a more or less warm breeze. 20 euros for that? No way. We visited the Perlan Museum, which, in addition to the tour, offers a much more interesting immersive video. And you get the tour plus the ice cave as a bonus. I don't recommend it.
Reply from Volcano Express
Dear Benjamin,
Thank you for taking the time to share your feedback. We are sorry to hear that the experience did not meet your expectations.
We understand that immersive experiences can be perceived differently depending on personal expectations and preferences.
We appreciate the comparison with other excellent attractions in Reykjavík, such as Perlan. Perlan is a museum experience where visitors can easily spend an entire day, and its higher ticket price reflects the scale and duration of that visit.
Volcano Express aims to deliver a very different kind of experience: one that is more intense, concentrated, and sensory-driven. Rather than a long museum visit, it offers a short but powerful cinematic journey that immerses visitors in the raw energy of Iceland’s volcanic forces through motion, sound, heat, and visual storytelling.
Your comments are valuable to us and help us continue improving. Thank you for sharing your perspective.
Volcano Express Team
Only 10-15 minutes of film with great pictures and videos. Should show more for the money.
The rows of seats shake and you get heat from the "exhaust pipe".
You are not allowed to take photos during the performance.
Reply from Volcano Express
Thank you for your feedback!
Volcano Express was intentionally designed to be a short but intense experience, giving you an exciting and immersive taste of Iceland’s volcanic forces in a brief visit. We’re glad you enjoyed the visuals and hope it left a memorable impression!
Warm regards,
The Volcano Express Team
Volcano Express is a unique experience with some very cool visuals, but it ended up underwhelming me. I had just tried out the immersive volcano attraction that Perlan is opening (they are still beta-testing) and found that much better. Part of the issue is the immersion - Volcano Express has a much smaller screen, so you never feel “immersed.” Perlan’s show surrounds you with the video - even on the floor. Perlan’s show also builds a sense of suspense as you descend into a volcano and doesn’t use narration - just limited text on screen - to avoid breaking the illusion. VE uses voiceover narration. VE’s shaking seats and wind effects are cool but I got a couple of hard jolts that kinda hurt! I didn’t find the narration that interesting - nothing educational that the average adult wouldn’t already know. Still, it’s a relatively inexpensive activity and kids will likely enjoy it - it seems pitched at their level - so I’d recommend it for families.
Reply from Volcano Express
Thank you for taking the time to share your detailed feedback. We’re glad you appreciated the visuals and sensory effects of Volcano Express, and that you see it as a fun option for families. Our short but powerful format is intentionally designed to be accessible for all ages, combining real volcanic footage with motion, heat, wind, and sound to give a vivid taste of Iceland’s nature. We truly appreciate your visit and thoughtful review.
Thank you for your feedback. Volcano Express offers a 4D journey with real volcano footage, the heat of the lava, a cool mountain breeze, and the tremors of an earthquake. The experience is intentionally designed to be suitable for everyone – including guests with motion sensitivity.
The show itself was quite nice, but unfortunately the staff member was very unfriendly. When my friend sat down, his phone accidentally slipped out of his pocket through a gap and under the stage where the seats were set up. Of course, this was just an unfortunate accident, and we even offered to crawl under ourselves to retrieve it. However, the way the staff member spoke to us made it seem as if we had done it on purpose, which felt very unfair. Overall, FlyOver Iceland was a much better experience.
Reply from Volcano Express
Thank you for your honest feedback — we truly appreciate you taking the time to share it.
We're glad you enjoyed the show itself, but we’re genuinely sorry to hear about your interaction with our staff. That’s not the experience we want anyone to have. We understand how frustrating the situation must have been, especially during what should have been a memorable and exciting moment.
We’ve passed your comments along to the team to ensure this is addressed with care and professionalism going forward. Guest experience — both in the show and in person — matters deeply to us, and we’re committed to learning and improving.
Thank you again, and we hope you’ll consider giving Volcano Express another chance in the future.
Thank you for your feedback! We’re glad you joined us and appreciate your honesty. While the show is design to ensure it’s accessible to a wide audience, including those with motion sickness, it does focus on real footage from the eruptions on the Reykjanes Peninsula from 2021-2024. We hope the immersive effects gave you a strong sense of the volcanic power and atmosphere.
A few minutes worth of amazing volcano footage, but too short to be worth the ticket price.
Reply from Volcano Express
Thank you for your feedback — we truly appreciate you taking the time to share it. While the experience is designed to be short and accessible for all ages (just under 10 minutes), we pack in authentic footage, sensory effects, and educational content to offer something unique and memorable.
That said, we understand that value is personal, and we’re always listening for ways to improve. We're glad you enjoyed the volcano footage and hope the immersive journey left a lasting impression! 🌋
Netter kleiner Film, allerdings leider nicht so informativ, wie wir uns das gewünscht hätten. Eher ein kleiner Spaß zum Einstieg.
Reply from Volcano Express
Thank you so much for visiting and for taking the time to share your feedback! We're glad you enjoyed the experience as a fun introduction. We understand that some guests are looking for a deeper dive into Iceland’s volcanic science, and while our show is designed as a short, immersive glimpse with real eruption footage and provide a good first stop for a deeper Icelandic experience.
Kinda neat but overpriced. Pretty sure most of these 5 star reviews are bought/fake
Reply from Volcano Express
Thank you for visiting and sharing your thoughts. We’re glad you found the experience “kinda neat,” though we’re sorry to hear it didn’t fully meet your expectations. We genuinely value honest feedback — both positive and critical — as it helps us improve.
We can assure you that all our reviews come directly from real guests who’ve joined us at Volcano Express. We’re proud of the authentic reactions we receive from people of all ages and backgrounds, and we welcome all opinions, including yours.
Thanks again for stopping by, and we wish you continued great adventures in Iceland! 🌋
Expensive for what it is. Just another YouTube video about volcanoes with some vibrations and a warm breeze.
Reply from Volcano Express
Thank you for taking the time to share your feedback. 🌋 We’re sorry to hear that the experience didn’t fully meet your expectations. Our goal is to offer a unique sensory immersion into Iceland’s volcanic world — with authentic footage, 4D effects, and a vivid glimpse into the island’s geology.
We still hope that some aspects resonated with you, and we’d be happy to welcome you back if you ever decide to give the experience another try.
Meh, save your money. 9-minute video with a rumbling seat for $33, or $3.66/minute. Not worth.
Reply from Volcano Express
Thank you for your feedback, Joe.
We're sorry the experience didn't feel worth it to you. The motion-seat ride itself runs 10 minutes, and the whole visit is 15–45 minutes, since the self-guided pre-show with its films and live earthquake monitor is included in your ticket. The footage is real, filmed during the 2021–2024 Reykjanes eruptions, and paired with motion, wind and heat effects.
We appreciate you giving Volcano Express a try, and if you'd like to share more about your visit, you can reach us at info@volcanoexpress.is.
— The Volcano Express team
This is a complete rip-off. Technically good, but far, far too expensive for a 10-minute show.
Reply from Volcano Express
Thank you for your honest feedback, Claus.
We're glad the technical side of Volcano Express impressed you, though we're sorry the price didn't feel right for the time you spent with us. The ride itself runs 10 minutes, and a full visit is 15–45 minutes, as the self-guided pre-show with its films and interactive eruption map is part of the ticket. If you'd like to share anything more about your visit, you're welcome to email us at info@volcanoexpress.is.
— The Volcano Express team
The video and effects were really great. However, the price-performance ratio isn't right. The video was only eleven minutes long, and for that it was too expensive.
Reply from Volcano Express
Thank you for your feedback, Klaus.
We're glad you really enjoyed the footage and the effects. We're sorry the visit felt too expensive for what you experienced.
The motion-seat ride itself runs 10 minutes, and the whole visit takes 15–45 minutes, as the ticket also includes the self-guided pre-show with its films and interactive eruption map. We hope the rest of your time in Iceland is wonderful.
— The Volcano Express team
Go have a beer at the square instead! Guaranteed tourist trap. No interest.
Reply from Volcano Express
Thank you for taking the time to share your thoughts, Sylvie. We're sorry Volcano Express wasn't for you.
The ride itself runs 10 minutes, and the whole visit is 15–45 minutes with the self-guided pre-show, where you can take in the live earthquake monitor and eruption map at your own pace. We understand this style of attraction isn't for everyone, and we're sorry it didn't offer the value you were hoping for.
We appreciate your visit and wish you a lovely rest of your time in Iceland.
— The Volcano Express team
The experience is very interesting and entertaining, but it's too expensive for what it is: €27 per person for 9 minutes of viewing and the few accompanying reports is excessive. I only recommend going if you have money to spare.
Reply from Volcano Express
Thank you for your honest feedback, Matis.
We're glad you found the experience interesting and entertaining, and we appreciate you sharing your thoughts on the price.
The ride itself runs 10 minutes, and the whole visit takes 15–45 minutes, since the self-guided pre-show with its short films and live earthquake monitor is part of it.
Thank you again for visiting, and we hope you enjoyed the rest of your time in Iceland!
— The Volcano Express team
What an absolute copy of the Fly Over Iceland, just shorter and less altogether 😬 it did not impress me.
Reply from Volcano Express
Thank you for your feedback, Dóra. We're sorry the experience didn't impress you.
Volcano Express is a different kind of experience from a flying simulation: it takes you into the heart of Iceland's volcanic activity using real footage filmed during the 2021–2024 Reykjanes eruptions, with heat, wind and rumble effects. The ride itself runs 10 minutes, and the whole visit is 15–45 minutes including the self-guided pre-show, where you can explore the films and interactive eruption map at your own pace.
We appreciate you sharing your thoughts and wish you a wonderful rest of your stay in Iceland.
— The Volcano Express team
Mediocre. $30 USD for a 9 minute ride. Most of the stuff to see is stuff you could find on YouTube. Was not really impressed. Maybe for $10 it’d be worth it but for $30 absolutely not.
Reply from Volcano Express
Thank you for your feedback, Alex.
We're sorry the experience didn't live up to what you hoped for. The ride itself runs 10 minutes, and the whole visit is 15–45 minutes, as it includes the self-guided pre-show with its films and interactive eruption map. The footage is all real, filmed during the 2021–2024 Reykjanes eruptions, which is part of what we hope sets it apart. We hear your point about the price, and your thoughts on the value are passed along. If you'd like to share more, you can reach us at info@volcanoexpress.is. We hope the rest of your time in Iceland was enjoyable.
— The Volcano Express team
This is a total tourist trap. Not worth the almost $50 for 2 people. It was just sitting in a chair that bumped you around a lot. And the information that they gave was not great.
Reply from Volcano Express
We’re sorry to hear the experience didn’t meet your expectations. 🌋
We understand your point of view, and we truly appreciate your honest feedback. Volcano Express is designed as a short but highly immersive experience — but it’s not just the ride itself. The full journey also includes pre-shows that provide additional context and insight into Iceland’s volcanic activity.
We continuously work on improving how the full experience is communicated so guests can make the most of it.
The 9 mins show I think it was so-so. The drone scene was no more than we have seen on TV or other websites. The 4D technology added extra layer of experience but it can’t justify the price of the ticket. I wouldn’t go if I could decide again.
That’s my thought.
Reply from Volcano Express
Thank you for your honest feedback.
We’re sorry to hear that the experience didn’t fully meet your expectations. We understand that everyone’s perspective is different, and we truly appreciate you sharing yours. Our goal is to create something immersive and unique, especially through the combination of real drone footage and 4D effects, but we recognize that it may not resonate the same way with every guest.
Your comments regarding the content and value are very important to us, and we will take them into consideration as we continue to improve the experience.
Warm regards,
Volcano Express Team
This was a 9 minute video with motion seats. It was okay but nothing special and not worth the ticket price.
After going to the Lava Show and the volcano show at Perlan, we had high expectations. This disappointed.
Reply from Volcano Express
We’re sorry to hear that the experience didn’t meet your expectations. 🌋
We truly appreciate your honest feedback and understand your perspective, especially in comparison to other attractions. Volcano Express is designed as a short but highly immersive, cinematic journey, and we recognise that it may not align with everyone’s expectations.
Your comments are very valuable to us as we continue to refine and improve the experience.
Warm regards,
Volcano Express Team
Nahhh too expensive for 9 min video with a tube putting cold and hot air on your face making you feel sick. Do not recommend… a waste of time money.
Reply from Volcano Express
Dear Maria,
Thank you for taking the time to share your feedback.
We’re sorry to hear that the experience didn’t meet your expectations. Volcano Express is designed as a short, immersive cinematic journey that recreates the power of Iceland’s volcanic forces using wind, temperature effects, sound, and visuals. Many guests enjoy the sensory elements, but we understand that not every experience feels the same for everyone.
We appreciate you visiting and sharing your thoughts.
The Volcano Express Team
Skip this one. It's a 9 minute video with a seat that shakes around a bit for $25 USD. Everything in Iceland is expensive, but the value isn't here. Go to the Perlan museum instead, the 'journey into the volcano' exhibit there is superior to this in every way, and you actually learn something.
Reply from Volcano Express
Thank you for taking the time to share your thoughts.
We’re sorry to hear the experience wasn’t what you were hoping for. We absolutely agree that Perlan is well worth a visit – it’s an excellent museum. That said, it offers a very different type of experience, as Volcano Express is a short, immersive 4D cinematic journey focused specifically on real eruption footage and sensory effects.
We understand that different attractions suit different expectations, and we appreciate your feedback.
Warm regards,
Volcano Express Team
Little to no information and only a very short and mediocre experience! You can spend your money much better in Iceland.
Reply from Volcano Express
Thank you for taking the time to share your feedback.
We’re sorry to hear that the experience didn’t meet your expectations. We aim to offer an engaging, immersive introduction to Iceland’s volcanic activity, and it’s clear that this didn’t come across for you.
Your comments about the level of information and the overall impression are truly appreciated — feedback like yours helps us continue improving the show and enhancing both the educational and emotional impact.
Thank you again for visiting and for sharing your perspective.
Warm regards,
The Volcano Express Team
Thank you for your feedback, Gustavo.
We're sorry the visit felt too brief and too expensive for what you expected. The ride itself runs 10 minutes, and the whole visit is 15–45 minutes, with the self-guided pre-show before it — so there's time to take in the films and the interactive eruption map at your own pace. We appreciate you coming, and if you'd like to share more, you can reach us at info@volcanoexpress.is.
— The Volcano Express team
Could be fun for children, but otherwise not worthe the time and money.
Reply from Volcano Express
Thank you for sharing your feedback. We’re sorry to hear Volcano Express did not meet your expectations. Our goal is to create a short but powerful 4D journey with real volcanic footage, motion, heat, wind, and sound — designed to be enjoyable for both children and adults. Thank you again for visiting.
Quite nice, especially the jerky motion. But it's nowhere near worth €20. €5 would be okay, I think. I hope that a large portion of the money goes towards nature conservation.
Reply from Volcano Express
Thank you for taking the time to share your impressions. We're delighted that you enjoyed the movements. Volcano Express is intentionally designed as a 4D experience – using real footage of Icelandic volcanoes combined with effects like heat, wind, and vibrations. Our goal is to bring the raw power of Iceland's nature to life for our guests in a truly immersive way. We greatly appreciate your feedback and thank you for your visit.
War etwas ernüchternd und langweilig. Die Fly over Island Show ist um 2 Klassen besser. Von 100 Punkten vielleicht 35. Kann man eher weg lassen
Reply from Volcano Express
Thanks for your feedback We're sorry that Volcano Express didn't meet your expectations. Our goal is to give you an intense experience of Iceland's nature with real volcano shots and 4D effects. We really appreciate your feedback and thanks for stopping by
I am really perplexed and amazed by 4.9 rating and wonderful comments! It was a short 9 mins video with probably max 3 mins of actual volcanic eruptions and lava flow footage, probably shot by drone! You can see longer and better in national geographic at comfort of your home!
Reply from Volcano Express
Thank you for your honest review, Prabin.
We're sorry the experience didn't live up to what you expected. The ride itself runs 10 minutes, and the full visit takes 15–45 minutes, as there's a self-guided pre-show with short films and an interactive eruption map before the ride. All the eruption footage is real, filmed on location during the 2021–2024 Reykjanes eruptions. We appreciate you giving us a try, and we're sorry it wasn't for you.
— The Volcano Express team
The video was good but the movements of the theatre were unnecessary. Did not find it a good value for a 9 min movie that was not very informative.
Reply from Volcano Express
Thank you for your feedback, and for visiting Volcano Express.
We're glad you enjoyed the video itself, and sorry the experience didn't feel worth it for you. The ride runs 10 minutes, and the whole visit is 15–45 minutes, as it includes a self-guided pre-show with short films and an interactive eruption map. We're sorry the motion wasn't for you; conventional non-moving seating is available if you'd prefer it. We've also noted your comment that it wasn't very informative, and passed it to the team.
— The Volcano Express team
Interesting information but SHORT at 9 minutes. Fascinating to see how the miles of lava fields have formed from years of molten lava. Great cinematography. You are strapped into you seat for rather pointless jarring and jerking. Would NOT recommend for anyone with a back condition.
Reply from Volcano Express
Thank you for your feedback, Steve, and for highlighting the cinematography and the story of how Iceland's lava fields have formed — that's a big part of what we love to share.
We're sorry the seat movement was uncomfortable for you. Conventional non-moving seating is available for anyone who prefers not to use the motion seats, and our staff can arrange it on arrival. We're also sorry if what you read suggested a longer show: the ride itself runs 10 minutes, and the whole visit takes 15–45 minutes including the self-guided pre-show, which you explore at your own pace.
Your comments about back conditions have been passed to the team. If you'd like to share more, you can reach us at info@volcanoexpress.is.
— The Volcano Express team
The activity was nothing special, very short (the film lasts 5-6 minutes) out of the advertised 15 minutes. Quite expensive for the time spent; we won't be doing it again.
Reply from Volcano Express
Thank you for visiting us and for sharing your thoughts, Pierre. We're sorry the experience didn't live up to what you expected, and that the time felt short for the price.
We're sorry if what you read suggested a longer show. The ride itself runs 10 minutes, and the whole visit is 15–45 minutes, as the self-guided pre-show with its short films and live earthquake monitor is yours to explore at your own pace beforehand.
We appreciate you taking the time to write, and we wish you a pleasant stay in Iceland.
— The Volcano Express team
Merci for taking the time to share your feedback.
We're sorry to hear that Volcano Express didn't meet your expectations. We understand that every visitor has different interests, and we'd genuinely appreciate knowing what you found disappointing about the experience.
Was there something in particular you felt was missing or that we could have done better? Your feedback would help us understand your perspective and identify areas where we can improve.
Thank you for visiting us at Harpa.
Warm regards,
Volcano Express Team
Thank you for your feedback. We're sorry the visit felt too short to be worth your time and money.
The motion-seat ride itself runs 10 minutes, and the whole visit takes 15–45 minutes, since the self-guided pre-show is part of every ticket — the live earthquake monitor and interactive eruption map are there to explore at your own pace before the ride.
We're sorry if that wasn't clear when you booked. If you'd like to tell us more about your visit, you can reach us at info@volcanoexpress.is.
— The Volcano Express team
Everything you're about to read has happened.
I went to Volcano Express with my girlfriend. This time I have a lot to say.
I think Catalonia is the most beautiful land in the world. And even more so today, September 11, the day of the loss of freedom. I still don't know why I travel everywhere so often. But I do know that I came to Iceland thinking that maybe I would find a corner of the world that was as beautiful as the earth.
If that's true, you won't find it at Volcano Express. It's what Americans call a "tourist trap". What a rubbish place! Although there are some beautiful images, the price to enter is much more than what any Catalan pocket has. Also, the place should be called "trenca cols del infern" because your necks will go to hell.
It's much better to look nostalgically at the embers left behind by a good calçotada.
Reply from Volcano Express
We're sorry to see that your visit resulted in a 1-star rating. Your comment translates roughly as “Everything you will read has happened,” but it doesn't give us much detail about what went wrong during your experience.
We'd genuinely appreciate it if you could tell us more about what happened and what specifically disappointed you. This would help us understand your experience and properly address any concerns.
Warm regards,
Volcano Express Team
Broke 3 times midway through, half the group had to leave.
Reply from Volcano Express
Thank you for your feedback, and we're very sorry that your experience was interrupted.
The interruption you experienced was due to a very rare technical issue, something that happens extremely infrequently. While unexpected problems can occasionally occur, our team resolved the issue as quickly as possible to minimise the disruption for our guests.
We sincerely apologise for the inconvenience and appreciate your patience and understanding. We hope to have the opportunity to welcome you back so you can enjoy the full Volcano Express experience without interruption.
The Volcano Express Team
Overpriced trap. 9 minutes for 30 EUR and really not worth it. Went with my daughters, and even they were not impressed.
Reply from Volcano Express
Thank you for your honest feedback, Edoardo.
We're sorry the experience didn't win over you or your daughters. The motion-seat ride itself runs 10 minutes, and the whole visit takes 15–45 minutes, as there's a self-guided pre-show with films and an interactive eruption map before the ride. We understand that felt short for the price, and your comment has been passed to the team.
If you'd like to share more about your visit, you can reach us at info@volcanoexpress.is. We hope the rest of your time in Iceland treats you and your family well.
— The Volcano Express team
We're sorry to see that you didn't enjoy your visit to Volcano Express.
We'd genuinely like to understand what led to your experience, as your review doesn't mention what fell short. If you're willing to share a little more about what you didn't enjoy, we'd really appreciate it. Understanding what didn't meet your expectations helps us continue improving the experience for future guests ;)
Price is now nearly 4000 ISK. Definitely not worth it for a 10 minute ride. Felt like a total tourist trap.
Reply from Volcano Express
Thank you for your feedback, Rod. We're sorry the experience didn't feel worth it to you.
The ride itself runs 10 minutes, and a full visit is 15–45 minutes including the self-guided pre-show, where you can take your time with the live earthquake monitor and eruption map. The footage is all real, filmed during the 2021–2024 Reykjanes eruptions.
We're sorry we couldn't give you the experience you were hoping for, and we hope the rest of your time in Iceland treats you well.
— The Volcano Express team
It only takes about 10 minutes, and if you're going with 4, I'd have preferred to spend that money differently anyway, in retrospect
Reply from Volcano Express
Thank you for your feedback, and we're sorry the visit left you feeling it wasn't the right choice for your group.
The ride itself runs 10 minutes, and the whole visit is 15–45 minutes, as the self-guided pre-show with its films and interactive eruption map is part of the ticket. We understand that changes how the cost feels, and your point about spending the money differently is fair to raise.
We appreciate you taking the time to share your thoughts and wish you a wonderful rest of your time in Iceland.
— The Volcano Express team
The experience is very expensive for what they offer. It's very short and you leave wanting more.
Reply from Volcano Express
Thank you for your review and feedback, Maria.
We're sorry the experience felt too short and left you wanting more. The ride itself runs 10 minutes, and the whole visit is 15–45 minutes, as there's also a self-guided pre-show with short films and an interactive eruption map to explore at your own pace before the ride. We appreciate your comments and your visit.
— The Volcano Express team
The admission fee is high for a show that lasts a very short time. Not worth the money.
Reply from Volcano Express
We’re sorry it didn’t feel like good value for you. 🌋
We understand the concern about the duration — just to add, the experience isn’t only the main show. It also includes pre-shows that provide additional context and insight into Iceland’s volcanic activity, which are part of the full journey.
We appreciate your feedback — it helps us improve how we present the experience overall.
Way overpriced. If you have been or plan to go to Perlan, then save you money at Harpa.
Very short timed experience for that kind of money. Iceland is major expensive generally, but this takes the first price.
Reply from Volcano Express
We’re sorry to hear that the experience didn’t meet your expectations. 🌋
We truly appreciate your honest feedback regarding the duration and pricing. Volcano Express is designed as a short but highly immersive, multi-sensory experience, and we understand that this may not feel like the right value for everyone.
Your comments are very important to us and help guide how we continue to improve.
We hope to welcome you back again in the future and provide a better experience.
Warm regards,
Volcano Express Team
The entire experience lasts only about nine minutes, which doesn’t leave much room for depth.
While the visuals are nice and the effects are noticeable, the overall experience feels quite short and lacking in substance—especially for the price. For something marketed as immersive, it never really creates a sense of being “in” the experience. The show tilts your chair forward and backward to simulate flying over Reykjavík and other parts of Iceland, then shakes it violently while blowing hot air in your face during a volcanic eruption. Beyond that, the only real takeaway is that Iceland sits on a tectonic plate boundary and that volcanoes have erupted—and will continue to erupt.
Younger kids might enjoy the movement and sensory effects, but for most adults, it’s hard to justify the cost for such a brief and limited show.
Reply from Volcano Express
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that the experience did not fully meet your expectations.
Volcano Express is designed as a short but intense immersive experience, focusing on recreating the power and unpredictability of Iceland’s volcanic environment in a concentrated format. We understand that this style may feel brief or less in-depth for some guests, and we truly value your perspective.
Your comments regarding content and immersion are very helpful, and we will take them into account as we continue to develop and improve the experience. We’re glad to hear you appreciated the visuals and effects, and we appreciate you giving it a try during your time in Reykjavík.
The Volcano Express Team
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